2025 - international payment?

Demiplane Support
1

Hi all,

I recently discovered your app while binging an amazing Vampire: The Masquerade roleplay series, and I’ve been eager to dive into the game and explore the universe myself. I saw the advertisement for your app pop up frequently, which led me here!

I’m trying to purchase the VTM Player Handbook and Core Rulebook via your website, but I’ve encountered an issue during checkout. When I enter my bank details and select the UK as my country, I receive an error message saying something like: “Zip code does not match card.”

I’m based in the UK and was wondering if international payments are supported on your platform, or if there’s a workaround I should try?

Thanks in advance for your help!

Meer

2

Hey there, Meer!

We are so excited to have you at Demiplane and want to use us as part of your nightly escapades :slight_smile:

That billing process sounds frustrating so let’s get you fixed up. Since this includes personal information, could you pop a support ticket to our team? They’ll be able to help you out when they’re back in on Monday!

3

Hey Meredith!

Many thanks for this! I’ll do that now :slight_smile:

4

Hey Meer

Did you find a fix? Im from ireland and i’m having the same issue.