Cancelling subscription query

Demiplane Support
1

So I’ve paid a subscription and decide I don’t want it to auto renew when the period I’ve paid for runs out, so I look at cancelling it and see

“You will lose access to all Demiplane Subscriber Benefits including Content Sharing and Unlimited Characters. After your Subscription expires, you will need to select which characters remain active if you have more than 7”…

This sounds like I lose all the benefits I paid for, for the rest of the subscription period I have paid for…

What the? Am I reading that right?

2

Hi Tersival! No, you only lose the subscription benefits at the end of your subscription period. So if you have, for example, 2 months remaining, you’ll maintain sub benefits for those 2 months.

1 Like
3

Thank you for the clarification.