Christmas Gift applied to wrong account

Demiplane Support
1

I attempted to purchase the DC20 Beta Rules (0.9.5) for my son.

I chose the gift option and “I will share the product key myself.” expecting to get a product key I could print out and give to my son on Christmas day however instead I have received an order confirmation ( Order #272955) and the item has been added to my account (which I only created so I could gift the item).

How can I resolve this?

Anne-Marie Feeney

2

Hi Anne-Marie! I’m so sorry to hear about this. Since this involves payment details and other personal information the best thing to do here would be to reach out to our support team directly and they’ll be able to assist.

I hope you have a great Christmas!