Content locked behind 1$ paywall after purchase

Hi, I recently bought a good chunk of the cosmere content on Demiplane and have run into an issue where after purchase all of my content is still locked behind a 1$ paywall. I have noticed some similar threads but haven’t found a concrete answer to why it’s still locked

I have sent in a support ticket but wanted to see if someone had gone through a similar situation and if it just sorted itself out after some time or if I missed something during purchase (I did get a purchase failed pop-up, but my card was charged and I got a confirmation email afterwards)

Sorry that you’re running into trouble! I had someone report that this bug resolved itself for them after a reload so you might give that a try. Potentially try clearing your cache/cookies as well. After that you’ve already done the best thing to get it fixed which is to reach out directly to our support team.

Thanks for the reply. Relogging did the trick in the end, but one of the sources I bought went back to full price and locked. I managed to get in contact with support so hopefully they can sort it out