GM added equipment disappears…

I have tried adding equipment to my player’s sheet twice and both times it disappeared when I went look again. Just the dagger he added himself is there…

Hi RPGeezer, has your player given you Edit access to the character? (You can check this quickly by seeing if you can enter the Builder for the character)

Yes, I can enter the builder.

Edit: In the meantime I’ve gone into his character builder and “bought” the starter kit. We’ll see if it sticks!…