Log in attempt of established account forces "create new account", but when I put in my Name, it says already created

Hi there,

After I put in my username/password, it bring me to this screen, then asks for my name. I input it, and it says it can’t create the account “Email already in use. TRY AGAIN”

I already have an account. I tried clearing my browsing data, etc, but no help.

Sorry to hear you’re having trouble signing in. If you reach out to our support team they’ll be able to get this sorted out for you!