Payment taken but book not unlocked

Tried purchasing the Candela Obscura core book multiple times. Every time it said there was an issue and to contact support to resolve. I just received notification that a payment was made to Demiplane in the amount of the core book. However, when I try to access it now, it still says I still need to purchase it.

We rolled out a fix for this. Could you check again?

It worked. Thanks.

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