Preorder button is timing out / cannot connect

Demiplane Support
1

The error i get is this.

504 ERROR

The request could not be satisfied.

CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. We can’t connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: dMBEm76kIh_hhX61h4lbMIJ1yuWMnb4tZdJOtnMbAHWggP0LqWnReg==

2

As of this moment, I don’t believe we have anything available for pre-order, so I think a hard refresh might resolve the issue. Would you try this and let me know if you’re still seeing an issue?

https://demiplane.zendesk.com/hc/en-us/articles/1500000581582-Performing-a-Hard-Refresh-on-Your-Browser

3

By pre order i mean pathfinder nexus pre order button …the one that lets you buy books.
Perhaps this was the wrong forum for that?

The issue resolved once the server decided to behave.

4

Oh, I understand now!

Glad to hear that it’s resolved, but if that crops up again, let us know and we’ll take a deeper look into it. :slight_smile: