Trouble processing information for an order

Trying to confirm my order for books for the Marvel RPG, but get the attached error message; can someone help me out please? All information is correct when I check my account.

If you send us a support ticket, we can look into what’s happening with the transaction and get this sorted out for you. :slight_smile:

Please include your account information in your ticket.
https://demiplane.zendesk.com/hc/en-us/requests/new