Yeah, that’s the original message (June 17th), but nothing’s dealt with yet. I’ve also replied to the email 3 times and no responses. 
I sent my third request to try to get the same issue I encounter resolved. Previous case numbers are #473925 and #472504. I’ve checked my spam and trash folders and no e-mails from Demiplane were sent there. I’ve gotten no e-mail since the initial contact, twice, and one that asked for a screeshot of my Paizo Library, nor is the problem resolved.
What exactly is going on? it’s never been this bad…
Hey there!
Talked to my team and the sync is fixed on our end so please try and check that again.
In the meantime, Customer Service is investigating what is going on with our ticket system as this is not normal at all. We apologize for any frustration this has caused. The team is on the case!