Hey, so I noticed that demiplane feels insanely slow for me on all devices. Could it be because I live in the Netherlands?
The strength of your internet connection is a factor, but there shouldnât be any issues related to where you are located geographically.
Which NEXUS are you using when you experience slow loading times?
Hey,
So I have glass fiber internet and it does this everywhere in Holland and also on my phone (4g or wifi).
Itâs with the pathfinder nexus
Cheers
Rhys
I love Demiplane. I own all the pf2e content. But the character tool is abysmally slow, and the pf2e content library isnât that zippy compared to other sites. It isnât your network connection. Theyâre working on it, and Iâve heard it will be much more usable soon.
Yes, we are actively working on our Pathfinder character tools refactor, which will include significant performance improvements.
The Pathfinder character tools are still in beta, which was also our first attempt to build a set of character tools on our platform. Our other, more recently released character tools are much quicker, and weâll be taking the lessons learned from building them to benefit the Pathfinder character tools as we work on the refactor. If you havenât checked out our other character tools yet, you should go click through one (Marvel Multiverse character tools released today, if you want a recommendation) to see what the finished Pathfinder character tools will be like.
Any updated ETA on when character tools response time will be significantly improved?
I have previously purchased all the Pathfinder2E content in support of Demiplane, and love the interface with the compendium.
However, I recently used the character creation toolâŚandâŚitâŚwasâŚmaddeninglyâŚslow. To the point I walked away from the interface in frustration multiple times. DDB response times are so snappy, its quite enjoyable to create D&D character/builds. But on Demiplane PF2E character creation is still a very unpleasant chore from merely opening a character sheet, to nearly each step of the build process.
Very much looking forward to having a more enjoyable/engaging/snappy experience with the PF2E character creation tools.
Agreed - every time I ask about performance, Iâm told theyâve already fixed it, but the performance of creating brand new characters is still abysmally slow for me. Iâm all-in on Demiplane content, so Iâm hoping they continue to make truly significant performance improvements to the character tools, because Demiplane is currently far slower and less usable than Pathbuilder or Herolab Online.
Hey folks - chiming in to share a few things on this topic.
First off, be sure you are creating new characters (and not trying to access characters previously created in the Beta), because the initial performance updates are only applicable to the full launch release we had at the end of last year and would only apply to new characters. After that release, we see in the site metrics and in community feedback that first release made performance much better for most people. Thatâs likely the reason youâre hearing reports that âitâs fixed,â because it is for many.
Now weâre down to figuring out environments / edge cases when it comes to performance.
For a specific example, almost our entire team loads even a level 20 Pathfinder character is sub 20 seconds (much faster for lower level characters), while it often takes me 45+ seconds. Obviously 45 seconds isnât acceptable, but weâve got to figure out the root cause of why thatâs happening for âjust meâ while itâs snappy for everyone else on the team.
Weâve spent a great deal of time and energy getting the platform to work in the first place (for all the games we support), and now we are transitioning to tracking down those cases where we still have something happening that impacts performance. We donât see those impacts on most of the games, even in those edge cases, because no game is as complex as Pathfinder.
But getting Pathfinder primed and polished to our high standard is our primary focus moving into the end of this quarter, and we are committed to making sure we hit that mark. We have some in-progress updates (codenamed âTomatoâ) that are going to improve performance more for everyone. If whatever we do to address edge cases (like even my own) donât work for you in your environment / setup, then weâll keep at it until we get it sorted. We definitely wonât stop, as we have big plans for Pathfinder NEXUS this year.
More soon - thanks!
So, is there a timeline or roadmap for fixing the performance issues? Iâm coming over from pathbuilder and itâs almost insulting to have to pay for the books AND deal with the abysmal performance.
Hi @TOKYOSHERO , based on some things @BadEye said in the most recent dev update, there are big performance improvements happening over the course of the next 2-6 weeks or so, and these changes are being made specifically to support Pathfinder (but will benefit all the character tools) - so it hasnât been forgotten, and seems to be a pretty high priority for the Demiplane team!
Heya so just to give the indication, I am also from Holland. Maybe the issue lies there? I have load times of roughly 24-25 seconds until anything shows on a level 1 charachter I just built today. I am attached to glasfiber cabled internet in this situation using a powerful gaming PC. Cheers, Rhys
I have been waiting for the slow loading issues mentioned here to be resolved, but it seems the developers may not be fully aware that long load times are still a problem. I wanted to share my experience to add to this thread.
Iâm part of two groups using Pathfinder Nexus. One of my groups is spread across the US (WA, NC, MI) with a few players in Canada (Ontario). The second group is an in-person group based in WA. All members of both groups have good internet connections and experience no issues with other sites or when playing video games. However, we face random loading issues when using Pathfinder Nexus, both during our in-person sessions and when accessing the site from home.
Initially, opening the site can take several minutes to load and may require a refresh to get it working. Just opening a low level character sheets (not editing) usually takes 30 seconds to a minute. As a GM, while it has occasionally been fast, there are times when clicking on an adventure path, and then on a chapter within it, takes 30+ seconds on each link clicked.
For me these loading issues randomly occur across 2 PCs, 2 laptops, iPhone, and tablet. (Today things are fine dor me on my main PC, but slow on my wifes PC).
We have tried different browsers, devices, cleared caches, and other troubleshooting steps, but the loading problem persists. When the site is running smoothly, itâs great, but the frequent long load times make it inconvenient as a reference tool, especially when you need to pull up information quickly.
I understand this is anecdotal, but itâs worth noting that all 10 players and 2 GMs, in various locations and using different devices, are experiencing these loading issues.
Hi there meadweizer!
Thanks for sharing your feedback.
Could you provide a link to one or more of the characters that youâre experiencing issues with? This may help us identify any issues.
For context, this is the expected behaviour:
- The first time opening a sheet, or the first time opening a sheet after a patch update (once every 1-2 weeks), the character sheet grabs updates, as indicated by the loading indicator. (Pictured below)
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Once updated, a server-side cache is created, which is updated as you interact with the sheet and make changes.
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Upon following loads, this cache is used, which shortens load-times.
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After a patch update (every 1-2 weeks) this process will happen again on the first load.
On my end (with not particularly good Wi-Fi), I am able to do the first load of a level 12 character in 16 seconds, and subsequent loads take about 2 seconds. Thatâs the response we would be expecting, give/take based on your connection â so it definitely sounds like thereâs an issue here we want to look at!
Heya MellieDM,
Here is a character I was opening this last Saturday, Sunday, and today:
Trying again just now it took roughly 35s-40s to open for the first time, trying again and it drops to 5-7s. I see the following loading screen during the both the initial load and later loads, so I dont think it is the sync described above.
I have seen the character engine sync in the past though and that may also be some of the perceived load issues experienced by my players as we only play once a week so they are likely hitting that almost every session.
Checking my playerâs characters they all take 5-7seconds for me to load today. But here they are in the event it is useful data:
Also, please note, the long loading isnât just when opening character sheets but also when trying to search and navigate the site. Not only for me but my players (some were expressing frustration just yesterday at trying to find conditions/actions/classes and being required to wait for things to load). I am not able to get it to hang today (everything is taking less than 5s) but it can hang for 20+ seconds when searching or clicking on links. ie. clicking Books&Bundles (long load), Player Core (long load), then clicking a link within the book (long load).
Heya, so the description of the initial load is correct and took me 30 seconds with a cabled ethernet connection on a good PC. Why is that needed? It is much longer than any other site Iâve used for character builds. Here is my full experience including an error 404
It looks like the character you are experiencing the slow loading on hasnât been opened to sharing, so Iâm not able to access that link! You can click on the characterâs name in the sheet to open the management sidebar, then scroll down to find the sharing settings and set to âAnyone with a linkâ. Thank you!
I do however have a suspicion: Does your character have a âBETAâ tag on it when viewed from the /characters page? Our beta testing sheet was replaced last year with the final version. Characters made in the beta sheet would be expected to be quite slow, and also have no new features that have been added in the past year. If thatâs correct and the character does indeed have the âBETAâ tag, Iâd recommend recreating them in the new sheet by clicking âCreate Characterâ for Pathfinder. Youâll be able to use the new builder and sheet, which should show marked improvement for you.
@Nupky In a sheet like Pathfinder there are a LOT of engines that need to load for everything that the character sheet is managing, calculating, and automating. That initial load does that in a single cache, which is then saved on our side so that you donât have to do it over and over again each time you visit or update your character.
Youâll see that other character tools with less options are much swifter to do this work, such as Avatar Legends or Daggerheart.
This is a recently created character, it is now shared.
Note: Since this post I havenât experienced any lengthy loading, everything has been under 5s on two different PCs. However, I asked a couple of my players to try loading characters/random pages and they say they are still experiencing longer loads.
If I was a consipiracy theorist I would assume someone pushed a faster load button on my account after I posted.
Thanks for updating that! Hmm, a fresh load of that character was very quick for me on wi-fi, and same with the linked characters you shared from your players
If thereâs anything further you can glean from your, or your playerâs load-times tied to any of the following factors, Iâd love if you could let us know to help narrow down the issue!
Additionally, any players experiencing slow-down who arenât already using one of the basic sheet themes (the default, or the light mode default), Iâd recommend setting to those. The other themes are animated, and may cause some slow-down on a weak connection. (I tend to change my theme to the default when Iâm playing my weekly game at a store, for example!)
Note: We do have a patch currently going out, so Iâd recommend waiting about an hour (when the patch will be complete) before checking. This is because the patch will cause the sheet to search for updates, which would trigger what we would consider our âlongestâ load time!)
- Any browser extensions?
- Is there a VPN thatâs turned on?
- What browser(s)?
- What device(s)? (Windows / Mac / Other, Desktop / Laptop / Tablet / Phone / Other)
- What kind of connection(s)? (Wired/Wi-Fi/Data)
Super appreciate you reaching out and letting us know the updates (and providing character links!) to help us try and figure out whatâs happening and how we can improve it.
Sorry, for the delayed reply. I missed the notification.
On Friday 09.20 Going from the Demiplane main/home page and selecting Pathfinder 2 from the games dropdown, letting it sit it took 4-5 minutes to load the Pathfinder 2 page. (I usually just refresh until the pages load when this happens but was curious if the page would load).
From here selecting Books and Bundles from the pain Pathfinder 2 page took 30-40seconds to load.
Selecting the first character listed, clicked and the normal loading wheel popped up for about 30 sec. Then it stopped displaying the wheel, nothing indicating loading was showing up, letting it sit for about 10-20s the character reload/rebuild indicator appeared (the one you linked) and rebuilt the sheet.
After all of that, everything (characterâs and pages) seems to be loading within reason.
- Any browser extensions? - Google docs, Adobe Acrobat Reader, but I have tried disabling all extensions to see if that helped (which it doesnât).
- Is there a VPN thatâs turned on? - No.
- What browser(s)? - Chrome and Edge
- What device(s)? (Windows / Mac / Other, Desktop / Laptop / Tablet / Phone / Other) - The latest loading issues listed above was a PC gaming rig using windows.
- What kind of connection(s)? (Wired/Wi-Fi/Data) - Wired.
I have also experienced these load issues on my Windows lapttop using chrome (no extensions) on wifi both at home and at a friends place.
I guess a thing to note, it seems like I am experience these loading issues when I am not regularly visiting the site. Once I click around things, eventually, seem to improve.